The AI-Native Personalization Platform

Shaped helps you rapidly experiment with AI search, recommendations, and personalization. Understand and control your growth with a real-time, configurable relevance engine built for scale.

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A unified platform for personalization across every surface

Start anywhere, scale everywhere. Unify feeds, search, and recommendations in a single platform that learns from every signal, so each interaction improves every surface.

Capture Attention
with “For You” Feeds

Create personalized content feeds that 
keep users engaged and coming back.

Drive Discovery with 
Hybrid Search

Help users find what they want faster with 
smarter, more relevant search results.

Smarter Product
Recommendations

Surface the right products at the right time 
to boost conversions and engagement.

Boost AOV with Cart Upsell & Cross-Sell

Show relevant add-ons and bundles at 
checkout to increase order value.

Send Hyper-Relevant Emails

Deliver personalized content and recommendations in every message.

More Use Cases:

Baselines

Explore rule-based models like Popular, Trending, and Chronological rankings.

Boosting

Learn how to promote specific items intelligently within personalized rankings.

Cart Upsell & Cross-Sell

Boost AOV with intelligent upsell and cross-sell recommendations in the shopping cart.

Conversational Recommenders

Building personalized conversational AI assistant experiences.

"For You" Feeds

Build dynamic, personalized feeds like TikTok or Instagram Reels.

Grid Ranking

Create personalized grids like Netflix with ranked rows and columns.

Item Cold Start

Handle new items intelligently with attribute-aware ranking models.

Who to Follow

Suggest relevant users to follow on social platforms or marketplaces.

Category Pages

Re-rank items within categories based on user preferences.

Email

Deliver personalized recommendations in email campaigns.

Notifications

Send relevant, personalized notifications to engage users.

Product Detail Pages

Show similar items on PDPs to keep users engaged.

Product Recommendations

Build personalized product recommendations for e-commerce.

Related Content

Keep users engaged with relevant related content suggestions.

Item Reranking

Re-rank pre-selected items (e.g. from search) based on user preferences.

Hybrid Search

Combine keyword search with personalized ranking for better results.

Similar Users & Items

Find similar items or users for personalized recommendations.

User Cold Start

Provide relevant recommendations for new or anonymous users.

User Interest Ranking

Rank items based on user attributes, stated interests and session context.

User & Item Embeddings

Leverage embeddings for advanced recommendation strategies.

Watch Next Carousels

Suggest the perfect next video to keep users engaged.

Why Shaped

Turn behavior into relevance
  • Easy Set-Up

    Connect and deploy rapidly with direct integration to your existing data sources.

    Diagram showing how you can connect and deploy rapidly with direct integration to your existing data sources.
  • Real-Time Adaptability

    Ingest and re-rank in real-time using behavioral signals.

  • State-of-the-Art Model Library

    Fine tune LLMs and neural ranking models for state-of-the-art performance.

    diagram talking about fine tune LLMs and neural ranking models for state-of-the-art performance.
  • Highly Customizable

    Build and experiment with ranking and retrieval components for any use case.

    diagram describing 'Build and experiment with ranking and retrieval components for any use case' feature
  • Explainable Results

    Visualize, evaluate, and interpret your data with in-session analytics and performance metrics.

    diagram describing 'Visualize, evaluate, and interpret your data with in-session analytics and performance metrics' feature
  • Secure Infrastructure

    Scale with enterprise-grade security that’s GDPR and SOC2 compliant.

    diagram describing 'Scale with enterprise-grade security that’s GDPR and SOC2 compliant' feature
Diagram showing how you can connect and deploy rapidly with direct integration to your existing data sources.
diagram talking about fine tune LLMs and neural ranking models for state-of-the-art performance.
diagram describing 'Build and experiment with ranking and retrieval components for any use case' feature
diagram describing 'Visualize, evaluate, and interpret your data with in-session analytics and performance metrics' feature
diagram describing 'Scale with enterprise-grade security that’s GDPR and SOC2 compliant' feature
How It Works

Shaped Overview

diagram showing shaped overview of how it worksdiagram showing shaped overview of how it works
“Shaped is the best of both worlds — easy to get started while allowing control over our features and models.”
Mishaal Al Gergawi
CEO, Axis
“Shaped's understanding of our data and ability to create a custom model has been impressive.”
Matt Koh
Co-CEO, Brandazine
“Shaped provided expertise on how we should collect session and streaming data, while advising on our long term data infrastructure”
Ameer Brown
Co-Founder, Breakr

Designed for technical teams

Whether you’re an expert in recommendation systems, a casual machine-learning practitioner or a novice developer, Shaped is built for you.

npm install @shaped.ai/client
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const {rank} = require('shapedai').Client('your_api_key');

await rank({model_name: 'for_you_feed', user_id: '3'});

pip install shaped
import shaped

client = shaped.Client(api_key='your_api_key')
client.rank('for_you_feed', user_id=3, limit=2)
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Output
{
   "ids": [
       "carrot",
       "apple"
   ],
   "scores": [
       0.919,
       0.832
   ]
}

Get up and running with one engineer in one sprint

Guaranteed lift within your first 30 days or your money back

100M+
Users and items
1000+
Queries per second
1B+
Requests

FAQs

Wherever you need us, we’re there. We are always on-hand to answer your questions.

Contact

The integration process is quick. You can connect your data to Shaped in minutes, train your first model in hours, and fully integrate into your app in days.

While all three aim to improve relevance and personalization, Shaped is built as a unified, AI-native platform designed for real-time, deeply customizable search and recommendation systems—purpose-built for modern data teams.

  1. Unified search & recommendations
    Shaped merges search and recommendations into a single system, enabling cross-learning between the two. Algolia treats them as separate products with siloed logic, and AWS Personalize doesn’t support search at all, requiring teams to stitch together separate tools.
  2. True AI-native foundation
    Shaped was built from the ground up for machine learning. It uses transformer models, multi-objective optimization, and real-time learning loops to adapt quickly to user behavior. Algolia and AWS Personalize offer AI-enhanced capabilities, but their core systems weren’t originally designed for modern ML workflows, which limits depth and flexibility.
  3. Designed for ML engineers, not just developers
    Shaped integrates directly with data warehouses, supports SQL-based feature engineering, and exposes model internals. It’s a tool technical teams can fully control and extend. Algolia abstracts most of the logic behind APIs, and AWS Personalize uses pre-packaged “recipes” with limited visibility and customization.
  4. Experimentation and iteration at the core
    Shaped supports rapid experimentation with ranking strategies, feature sets, and objective functions—crucial for teams optimizing for business-specific KPIs. Algolia’s experimentation is surface-level, and AWS Personalize’s workflow makes iterative testing slower and more infrastructure-heavy.
  5. Cold-start & multi-modal understanding
    Shaped uses rich embeddings from text, images, and behavioral data to deliver relevance even with sparse signals. This gives it an edge in cold-start scenarios and unstructured data. Algolia is optimized for keyword-based relevance, and AWS Personalize depends heavily on structured historical interactions.

    Shaped isn’t just another tool in the stack—it’s an AI-native foundation for delivering relevance across your entire product.

Certainly! Shaped is designed to be used for all of your ranking use-cases. Typically the companies we work with deploy dozens. Once your data is connected to Shaped creating additional ranking models is easy. See our docs for more information.

There is no minimum amount of data required. Collecting interactions, for example clicks, views and or impressions is the only requirement.

For more information see this blog post How much data do I need for a recommendation system?

The high cost of hiring multiple machine-learning engineers, the long time required to build and the on-going full-time maintenance required. We handle scalability and reliability without the worries. Shaped can take you from 0 to 1 in a few days at a fraction of the cost.

Our pricing is flat-fee monthly determined by usage. Once we understand your approximate number of monthly active users, items counts, and particular implementation details, we’ll be able to provide a pricing estimate.

Shaped was built from the ground-up with security as a top priority. We operate as a cloud software-as-a-service (SaaS) platform, and only retrieve from your connected datastores when necessary to build your ranking algorithms. After training, most of your data is discarded, other than specific non-identifiable encoded features that are used at inference. We only require read access to your datasets and customer data never has to be persisted within Shaped. Furthermore, Shaped works on encrypted data if you need an added layer of security.

Shaped uses best physical, virtual, network and operational security practices. We rely on role-based authentication for all data access and records audit logs for every action. We avoid data replication and have clear multi-tenant isolation policies to ensure sensitive and critical systems are separated. Shaped uses isolated VPCs for all production deployments. Data is encrypted at rest using AES-256 encryption or higher and all ingress and egress traffic is encrypted via TLS 1.2+.

For more information see here.